Comprehensive Information
Viewing our company policies provides a detailed understanding of how we operate. This transparency fosters trust between our limited company and our yours.
View our company policies
Discover our company’s standards and guidelines in one click. Stay informed about our policies and procedures.
Free IT Terms
At Quality Waste Ltd, our policy is to provide a completely free collection service for your old IT equipment, enabling businesses to dispose of electronics in a responsible and secure manner.
Acceptable Website Use Policy
This Acceptable Website Use Policy outlines the terms and conditions that govern your use of the Site.
Alcohol Drugs Policy
Please review our Alcohol and Drug Policy to understand our commitment to maintaining a safe and productive work environment, and the expectations for all employees regarding substance use.
Anti Bribery Policy
We enforce a strict zero-tolerance policy towards bribery and corruption to ensure ethical business practices and compliance with the Bribery Act 2010.
Inclusion & Accessibility Policy
We are committed to creating an inclusive environment that values diversity and promotes equal opportunities for all. Our accessibility policy is designed to ensure that everyone, regardless of their abilities, can fully engage with our products and services.
Complaint Policy
Here is our complaint policy. To view, please click here. At Quality Waste, we value your feedback and are committed to resolving any issues promptly and fairly.
Data Breach Policy
Our data breach policy outlines our procedures for identifying, containing, and notifying those affected, as well as implementing measures to prevent future incidents.
Data Carrying Devices
Our approach to handling customer data-carrying devices includes two options: physical device shredding and environmentally friendly drive erasure.
Data Device Policy
Our Data Device Policy establishes guidelines for the secure use, management, and protection of data storage devices.
Data Retention Policy
This Data Retention Policy ensures that the company retains data only as long as necessary, minimises risks associated with data storage, and complies with applicable legal requirements.
Data Security Policy
View our data security policy which is a set of rules and guidelines that outline how our company will protect sensitive data from unauthorised access, use, disclosure, disruption, modification, or destruction.
Sustainable Sourcing Policy
View ours, outlining our commitment to sourcing products that respect human rights, fair labor practices, and environmental sustainability.
Ethics Policy
Our Ethics Policy outlines our commitment to conducting business with integrity, fairness, and transparency.
Environmental Policy
Our Environmental Policy commits to minimising our environmental impact through sustainable practices and responsible resource use.
Equal Opportunities and Diversity Policy
Our Equal Opportunities and Diversity Policy promotes a workplace where everyone is treated fairly and with respect, regardless of race, gender, age, disability, or other characteristics.
Ethical Trading Statement
Our Information Management Policy ensures that all data is accurately organised, stored, and accessible while maintaining confidentiality and compliance with regulations.
LOLER Inspection Policy
Our LOLER Inspection Policy mandates regular inspections of lifting equipment to ensure compliance with the Lifting Operations and Lifting Equipment Regulations (LOLER).
Modern Slavery Policy
Modern Slavery is the term used within the UK and is defined within the Modern Slavery Act 2015.
Ethnics & Inclusion Policy
At Quality Waste Solutions Ltd, we celebrate diversity and are committed to treating everyone with respect, regardless of their ethnic background. We promote equal opportunities in our workplace and services, reject all forms of discrimination, and support an inclusive environment for staff, clients, and communities alike.
Quality Policy
Our quality policy outlines our commitment to minimising waste and improving recycling processes.
Subject Access Request
Subject Access Request (SAR) allows individuals to tap into the personal data we hold about them, empowering them to take control of their information and make informed decisions.
Website Security Policy
At Quality Waste, we prioritise the security and integrity of our website and the data of our valued customers. Our commitment to protecting your information is unwavering, and we strive to maintain the highest standards of security and compliance.
Testimonial
I recently had a fantastic experience with this company that truly prioritises its customers and is committed to recycling. Initially, I was hesitant after receiving several quotes that were all in the triple digits from other companies. However, this company offered a quote that was significantly lower—hundreds below the others—so we decided to move forward.
They collected our waste on a Friday of this week, and I was impressed to receive a notification the day before with details about the vehicle, driver, and estimated arrival time. The collection itself was handled with care; their staff meticulously managed everything as it was taken from our 5th floor office building. Additionally, they provided all the necessary documentation and certificates at no extra charge. Overall, their professionalism and dedication to service made the experience excellent!
Finding a reliable waste collection provider without breaking the bank was a challenge for us. We often deal with a mix of old WEEE from various jobs, and Quality Waste came through with a no-obligation quote—no aggressive sales tactics like we experienced with other companies that kept hounding us to book.
We started with a small trial collection on our preferred date, and I was impressed by their professionalism throughout the process. They provided clear notifications the day before, including all the details about the collection timeframe. After everything was collected, they promptly emailed us all the necessary paperwork and certificates.
I highly recommend Quality Waste for anyone in need of dependable waste collection services!
As a charity with limited funds for disposing of old equipment, we faced challenges finding an affordable solution. After reaching out to several companies, all of whom quoted high fees for collecting our old PCs and laptops, we contacted Quality Waste. They offered a no-charge collection service, which was a welcome surprise.
Not only did they collect our items the very next day, but they also donated funds back to us, which was incredibly generous and beneficial for our organisation. This experience couldn’t have been better for us, and I highly recommend Quality Waste for their outstanding service and support!
For several years, we struggled to find a company that could collect a large amount of old electrical waste from our basement, with every provider quoting us several thousand. Then we found Quality Waste. They sent a staff member to assess the job at no cost, which was a pleasant surprise.
To our astonishment, they came back with a very competitive price. They even collected everything on a weekend and went the extra mile by cleaning up after they finished. I couldn’t be happier with their service and highly recommend them to anyone in need of waste collection!
We recently upgraded our computers, laptops, and other office equipment and had faced challenges with previous companies that would only collect the laptops and PCs, leaving everything else behind. When we reached out to Quality Waste, we sent them a photo of what we needed collected, and they offered to take everything at no cost, including free paperwork and a hard drive erase certificate.
We accepted their offer, and to our surprise, the day after the collection, they informed us that they could provide a rebate for the items. We choose to donate that rebate to a charity we sponsor instead. Overall, we were extremely impressed with their service and highly recommend Quality Waste for their professionalism and generosity!
Frequently Asked Questions
WEEE stands for Waste Electrical and Electronic Equipment. It refers to discarded electrical or electronic devices. These items can include everything from old computers and smartphones to kitchen appliances and TVs. Understanding WEEE is crucial in today’s world. It helps us manage electronic waste responsibly and protect the environment.
As experts in the feild, weither you have a small amount or large amount we can assist, unlike other companies who charge, our services in these cases are free of charge or in some case we also offer rebates or donate to percetage to charity. This is known as transfer of assets for reuse.
Each item we recieve is reviewed weither it is possible for refurbishment or repair where possible to enjoy a second life in the wide world, any items deemed unreuseable will be segregated into materials for recovery that are geerally metled down and remade into new items.
With every collection we offer rebates, wither you book a pallet of mixed IT or a wheelie bin exchange, any items recieved will be accessed for reuse or repair or materials value, if they are found to be of marketable use, your collection will be updated to free of charge or discounted collection or a rebate will be paid
Unlike other companies who give there customers no option on reuse or shredding, we offer both to every customer free of charge, we collect any amount without charge on every collection booked basing it on shredded material value. 1. Physical destruction where the hard drive is shredded into pieces and melted back down for materials 2. Erasure of the storage device, this process is a lengthy process, a 1TB drive takes 24 hours to fully erase, all data is fully erased from the device by continously rewriting to the drive over and over
We aim to collect any booking within 7 days however in most cases it is a next day service, we also offer a low cost enivornmentally friendly service where your WEEE is collected within 2 weeks when a vehicle is on route nearby
We offer a wide range of storage containers from 240ltr-1100ltr wheelie bins, 660ltr pallet boxes, cut top ibcs and storage containers most of our containers are offered free if you make two bookings per year.
The driver booked will bring equipment onboard the vehicle to ensure that the items can be safely moved and removed from your premises wither it be in a office building without lift or warehouse, we only ask if there is any restrictions in place such as no parking or working lifts so we can arrange this before arrival