Data Device Policy

Quality Waste is committed to securely recycling all client data by following a detailed and rigorous process:

- Upon arrival at our facility, each HDD and data device is carefully removed and logged into our inventory system, as outlined in our service agreement. For services that include inventory tracking, this log will capture essential details such as the manufacturer, model, and serial number of each device.

- The data devices are then transported to our dedicated secure shredding area, where they are prepared for the shredding process.

- In the secure shredding area, devices are organised systematically and readied for shredding.

- Each device is shredded into pieces no larger than 38mm to ensure thorough destruction.

- The shredded materials are then processed and recycled in their raw form, minimising environmental impact.

- Additionally, tapes, discs, and cards are subjected to the same shredding process to guarantee complete data destruction.

Alternatively, if the customer opts for data erasure, the following process is followed:

- The data devices are sent through a comprehensive data erase cycle designed to thoroughly wipe all data.

- Once the erase cycle is complete, the devices are subject to a verification process to confirm that all data has been securely removed.

- The devices are then prepared for recycling and reuse.

This ensures that regardless of the chosen method, client data is handled with the highest level of security and care.

Date: 10/09/2024

Stuart

Car Leasing Provider

I recently had a fantastic experience with this company that truly prioritises its customers and is committed to recycling. Initially, I was hesitant after receiving several quotes that were all in the triple digits from other companies. However, this company offered a quote that was significantly lower—hundreds below the others—so we decided to move forward. They collected our waste on a Friday of this week, and I was impressed to receive a notification the day before with details about the vehicle, driver, and estimated arrival time. The collection itself was handled with care; their staff meticulously managed everything as it was taken from our 5th floor office building. Additionally, they provided all the necessary documentation and certificates at no extra charge. Overall, their professionalism and dedication to service made the experience excellent!

Sara

Installation Provider

Finding a reliable waste collection provider without breaking the bank was a challenge for us. We often deal with a mix of old WEEE from various jobs, and Quality Waste came through with a no-obligation quote—no aggressive sales tactics like we experienced with other companies that kept hounding us to book. We started with a small trial collection on our preferred date, and I was impressed by their professionalism throughout the process. They provided clear notifications the day before, including all the details about the collection timeframe. After everything was collected, they promptly emailed us all the necessary paperwork and certificates. I highly recommend Quality Waste for anyone in need of dependable waste collection services!

Jena

Charitable organization

As a charity with limited funds for disposing of old equipment, we faced challenges finding an affordable solution. After reaching out to several companies, all of whom quoted high fees for collecting our old PCs and laptops, we contacted Quality Waste. They offered a no-charge collection service, which was a welcome surprise. Not only did they collect our items the very next day, but they also donated funds back to us, which was incredibly generous and beneficial for our organisation. This experience couldn’t have been better for us, and I highly recommend Quality Waste for their outstanding service and support!

Matt

Office Admin

For several years, we struggled to find a company that could collect a large amount of old electrical waste from our basement, with every provider quoting us several thousand. Then we found Quality Waste. They sent a staff member to assess the job at no cost, which was a pleasant surprise. To our astonishment, they came back with a very competitive price. They even collected everything on a weekend and went the extra mile by cleaning up after they finished. I couldn’t be happier with their service and highly recommend them to anyone in need of waste collection!

Mohammed

Private Service Provider

We recently upgraded our computers, laptops, and other office equipment and had faced challenges with previous companies that would only collect the laptops and PCs, leaving everything else behind. When we reached out to Quality Waste, we sent them a photo of what we needed collected, and they offered to take everything at no cost, including free paperwork and a hard drive erase certificate. We accepted their offer, and to our surprise, the day after the collection, they informed us that they could provide a rebate for the items. We choose to donate that rebate to a charity we sponsor instead. Overall, we were extremely impressed with their service and highly recommend Quality Waste for their professionalism and generosity!