Accessibility Policy
Accessibility Policy
Last updated: July 30, 2024
At Quality Waste, we are committed to ensuring that our products and services are accessible to everyone, including individuals with disabilities. We believe that accessibility is a fundamental right, and we strive to create an inclusive environment that allows all users to fully participate and engage with our brand.
Our accessibility policy is guided by the following principles:
- Equality: We believe that everyone should have equal access to our products and services, regardless of their abilities.
- Inclusivity: We strive to create an environment that is welcoming and inclusive to all users, including those with disabilities.
- Innovation: We are committed to using innovative solutions to improve accessibility and remove barriers to access.
To achieve these principles, we have implemented the following accessibility measures:
- Website Accessibility: Our website is designed to be accessible to users with disabilities, with features such as screen reader compatibility, high contrast mode, and keyboard-only navigation.
- Product Accessibility: Our products are designed to be accessible to users with disabilities, with features such as audio descriptions, closed captions, and keyboard-only navigation.
- Employee Training: Our employees receive training on accessibility and disability awareness to ensure that they can provide excellent service to all users.
- Feedback Mechanism: We have a feedback mechanism in place to allow users to provide suggestions and feedback on our accessibility features.
We are committed to continuously improving our accessibility features and services. If you have any suggestions or feedback, please do not hesitate to contact us.
By implementing these accessibility measures, we aim to create a more inclusive environment that allows all users to fully participate and engage with our brand.
Stuart
Car Leasing Provider
I recently had a fantastic experience with this company that truly prioritises its customers and is committed to recycling. Initially, I was hesitant after receiving several quotes that were all in the triple digits from other companies. However, this company offered a quote that was significantly lower—hundreds below the others—so we decided to move forward. They collected our waste on a Friday of this week, and I was impressed to receive a notification the day before with details about the vehicle, driver, and estimated arrival time. The collection itself was handled with care; their staff meticulously managed everything as it was taken from our 5th floor office building. Additionally, they provided all the necessary documentation and certificates at no extra charge. Overall, their professionalism and dedication to service made the experience excellent!
Sara
Installation Provider
Finding a reliable waste collection provider without breaking the bank was a challenge for us. We often deal with a mix of old WEEE from various jobs, and Quality Waste came through with a no-obligation quote—no aggressive sales tactics like we experienced with other companies that kept hounding us to book. We started with a small trial collection on our preferred date, and I was impressed by their professionalism throughout the process. They provided clear notifications the day before, including all the details about the collection timeframe. After everything was collected, they promptly emailed us all the necessary paperwork and certificates. I highly recommend Quality Waste for anyone in need of dependable waste collection services!
Jena
Charitable organization
As a charity with limited funds for disposing of old equipment, we faced challenges finding an affordable solution. After reaching out to several companies, all of whom quoted high fees for collecting our old PCs and laptops, we contacted Quality Waste. They offered a no-charge collection service, which was a welcome surprise. Not only did they collect our items the very next day, but they also donated funds back to us, which was incredibly generous and beneficial for our organisation. This experience couldn’t have been better for us, and I highly recommend Quality Waste for their outstanding service and support!
Matt
Office Admin
For several years, we struggled to find a company that could collect a large amount of old electrical waste from our basement, with every provider quoting us several thousand. Then we found Quality Waste. They sent a staff member to assess the job at no cost, which was a pleasant surprise. To our astonishment, they came back with a very competitive price. They even collected everything on a weekend and went the extra mile by cleaning up after they finished. I couldn’t be happier with their service and highly recommend them to anyone in need of waste collection!
Mohammed
Private Service Provider
We recently upgraded our computers, laptops, and other office equipment and had faced challenges with previous companies that would only collect the laptops and PCs, leaving everything else behind. When we reached out to Quality Waste, we sent them a photo of what we needed collected, and they offered to take everything at no cost, including free paperwork and a hard drive erase certificate. We accepted their offer, and to our surprise, the day after the collection, they informed us that they could provide a rebate for the items. We choose to donate that rebate to a charity we sponsor instead. Overall, we were extremely impressed with their service and highly recommend Quality Waste for their professionalism and generosity!