Equal Opportunities and Diversity Policy

Equal Opportunities and Diversity Policy

Equal Opportunities and Diversity Policy

Last updated: July 17, 2024

1. Policy Statement

Quality Waste is committed to fostering an inclusive and diverse workplace where all employees are treated fairly and with respect. We believe that a diverse workforce enhances our business, drives innovation, and reflects the communities we serve. Our Equal Opportunities and Diversity Policy aims to ensure that all individuals have equal access to employment, advancement, and training opportunities within our organization.

2. Scope

This policy applies to all employees, job applicants, contractors, and any other individuals working on behalf of Quality Waste.

3. Equal Opportunities

Quality Waste is an equal opportunity employer. We are dedicated to ensuring that all individuals are provided with equal opportunities regardless of:

- Age

- Disability

- Gender reassignment

- Marriage and civil partnership

- Pregnancy and maternity

- Race

- Religion or belief

- Sex

- Sexual orientation

We will ensure that recruitment, training, promotion, and all other employment-related decisions are made based on merit, skills, and experience.

4. Diversity and Inclusion

Quality Waste values diversity and is committed to creating a culture that respects and values differences. We strive to:

- Promote a diverse workforce at all levels of the organisation.

- Create an inclusive environment where everyone feels welcomed, valued, and able to contribute.

- Challenge and eliminate discrimination, harassment, and victimisation.

5. Responsibilities

- Management: Senior managers are responsible for setting an example and promoting the principles of equal opportunity and diversity. They must ensure that these principles are embedded in all organisational practices.

- Employees: All employees are expected to treat each other with respect and contribute to a positive and inclusive workplace. They should raise any concerns related to discrimination or harassment promptly.

- HR Department: The HR team will ensure that recruitment and selection processes comply with this policy, provide training on equal opportunities and diversity, and handle any complaints or issues related to discrimination.

6. Recruitment and Selection

Our recruitment and selection process will be transparent and merit-based. We will:

- Ensure job advertisements are inclusive and accessible.

- Use objective criteria for selection and assessment.

- Provide reasonable adjustments for candidates with disabilities during the recruitment process.

7. Training and Development

Quality Waste will provide training and development opportunities to enhance understanding of equal opportunities and diversity. This includes:

- Regular diversity and inclusion training for all employees.

- Leadership development programs that emphasise inclusive management practices.

8. Harassment and Bullying

Harassment and bullying are not tolerated at Quality Waste. We have clear procedures for reporting and addressing complaints of harassment and bullying. Employees are encouraged to report any incidents immediately, and all complaints will be taken seriously and investigated thoroughly.

9. Monitoring and Review

We will regularly review and monitor the effectiveness of this policy. This includes:

- Collecting and analysing data to ensure equal opportunities in recruitment, promotion, and pay.

- Reviewing policy effectiveness and making improvements where necessary.

10. Communication

This policy will be communicated to all employees and made available through the company’s intranet and employee handbook. It will also be shared with potential employees and stakeholders to reinforce our commitment to equality and diversity.

11. Policy Review

This policy will be reviewed annually to ensure it remains relevant and effective. Updates will be made as necessary to reflect changes in legislation and best practices.

Stuart

Car Leasing Provider

I recently had a fantastic experience with this company that truly prioritises its customers and is committed to recycling. Initially, I was hesitant after receiving several quotes that were all in the triple digits from other companies. However, this company offered a quote that was significantly lower—hundreds below the others—so we decided to move forward. They collected our waste on a Friday of this week, and I was impressed to receive a notification the day before with details about the vehicle, driver, and estimated arrival time. The collection itself was handled with care; their staff meticulously managed everything as it was taken from our 5th floor office building. Additionally, they provided all the necessary documentation and certificates at no extra charge. Overall, their professionalism and dedication to service made the experience excellent!

Sara

Installation Provider

Finding a reliable waste collection provider without breaking the bank was a challenge for us. We often deal with a mix of old WEEE from various jobs, and Quality Waste came through with a no-obligation quote—no aggressive sales tactics like we experienced with other companies that kept hounding us to book. We started with a small trial collection on our preferred date, and I was impressed by their professionalism throughout the process. They provided clear notifications the day before, including all the details about the collection timeframe. After everything was collected, they promptly emailed us all the necessary paperwork and certificates. I highly recommend Quality Waste for anyone in need of dependable waste collection services!

Jena

Charitable organization

As a charity with limited funds for disposing of old equipment, we faced challenges finding an affordable solution. After reaching out to several companies, all of whom quoted high fees for collecting our old PCs and laptops, we contacted Quality Waste. They offered a no-charge collection service, which was a welcome surprise. Not only did they collect our items the very next day, but they also donated funds back to us, which was incredibly generous and beneficial for our organisation. This experience couldn’t have been better for us, and I highly recommend Quality Waste for their outstanding service and support!

Matt

Office Admin

For several years, we struggled to find a company that could collect a large amount of old electrical waste from our basement, with every provider quoting us several thousand. Then we found Quality Waste. They sent a staff member to assess the job at no cost, which was a pleasant surprise. To our astonishment, they came back with a very competitive price. They even collected everything on a weekend and went the extra mile by cleaning up after they finished. I couldn’t be happier with their service and highly recommend them to anyone in need of waste collection!

Mohammed

Private Service Provider

We recently upgraded our computers, laptops, and other office equipment and had faced challenges with previous companies that would only collect the laptops and PCs, leaving everything else behind. When we reached out to Quality Waste, we sent them a photo of what we needed collected, and they offered to take everything at no cost, including free paperwork and a hard drive erase certificate. We accepted their offer, and to our surprise, the day after the collection, they informed us that they could provide a rebate for the items. We choose to donate that rebate to a charity we sponsor instead. Overall, we were extremely impressed with their service and highly recommend Quality Waste for their professionalism and generosity!