Ethics Policy
Ethics Policy
1. Purpose
The purpose of this Ethics Policy is to set forth the principles and standards of conduct that all employees, officers, and directors of Quality Waste Ltd are expected to uphold. This policy aims to promote ethical behaviour, ensure compliance with legal and regulatory requirements, and maintain the trust and integrity of our business relationships.
2. Scope
This policy applies to all employees, officers, directors, and third-party contractors of Quality Waste Ltd.
3. Policy Statement
Quality Waste Ltd is committed to conducting its business with the highest standards of integrity, honesty, and fairness. We expect all individuals associated with our company to adhere to these ethical principles in their daily operations and decision-making processes.
4. Core Ethical Principles
- Integrity and Honesty: We will conduct our business with integrity and honesty. All communications, reports, and representations will be truthful and transparent.
- Compliance with Laws and Regulations: We will comply with all applicable laws, regulations, and industry standards. This includes, but is not limited to, environmental laws, health and safety regulations, and employment laws.
- Respect and Fair Treatment: We will treat all individuals with respect and fairness, ensuring a workplace free from discrimination, harassment, and intimidation.
- Confidentiality: We will safeguard confidential and proprietary information. This includes respecting the confidentiality of personal data, business operations, and trade secrets.
- Conflict of Interest: We will avoid situations where personal interests may conflict with the interests of Quality Waste Ltd. Any potential conflicts of interest must be disclosed to management.
- Environmental Responsibility: We are committed to minimising our environmental impact and promoting sustainable practices in our operations.
- Accountability: We will hold ourselves accountable for our actions and decisions. All employees are encouraged to report unethical behaviour or violations of this policy without fear of retaliation.
5. Reporting and Handling of Ethical Concerns
- Reporting: Employees are encouraged to report any concerns or potential violations of this policy to their immediate supervisor, the Human Resources department, or the designated Ethics Officer. Reports can be made confidentially.
- Investigation: All reported concerns will be investigated promptly and thoroughly. We are committed to addressing any issues fairly and taking appropriate corrective actions when necessary.
- Retaliation: Quality Waste Ltd prohibits retaliation against any employee who, in good faith, reports unethical behaviour or participates in an investigation. Retaliation will not be tolerated and will be subject to disciplinary action.
6. Responsibilities
- Management: Management is responsible for upholding and enforcing this policy, providing guidance on ethical issues, and ensuring that employees are aware of and understand the policy.
- Employees: All employees are responsible for adhering to this policy, reporting any ethical concerns, and participating in training and awareness programs.
7. Training and Communication
- Training: Quality Waste Ltd will provide regular training on ethical standards and this policy to all employees. New hires will receive orientation on our ethical expectations as part of their onboarding process.
- Communication: This policy will be communicated to all employees and will be readily accessible on our internal network and employee handbook. Updates and revisions to the policy will be communicated as needed.
8. Policy Review and Revision
This policy will be reviewed annually or in response to significant changes in legal requirements, operational practices, or company structure. Updates to the policy will be communicated to all relevant personnel.
9. Contact Information
For questions or further information regarding this Ethics Policy, please contact the Ethics Officer or Human Resources department at Quality Waste Ltd.
Approved By:
Quality Waste Ltd
Stuart
Car Leasing Provider
I recently had a fantastic experience with this company that truly prioritises its customers and is committed to recycling. Initially, I was hesitant after receiving several quotes that were all in the triple digits from other companies. However, this company offered a quote that was significantly lower—hundreds below the others—so we decided to move forward. They collected our waste on a Friday of this week, and I was impressed to receive a notification the day before with details about the vehicle, driver, and estimated arrival time. The collection itself was handled with care; their staff meticulously managed everything as it was taken from our 5th floor office building. Additionally, they provided all the necessary documentation and certificates at no extra charge. Overall, their professionalism and dedication to service made the experience excellent!
Sara
Installation Provider
Finding a reliable waste collection provider without breaking the bank was a challenge for us. We often deal with a mix of old WEEE from various jobs, and Quality Waste came through with a no-obligation quote—no aggressive sales tactics like we experienced with other companies that kept hounding us to book. We started with a small trial collection on our preferred date, and I was impressed by their professionalism throughout the process. They provided clear notifications the day before, including all the details about the collection timeframe. After everything was collected, they promptly emailed us all the necessary paperwork and certificates. I highly recommend Quality Waste for anyone in need of dependable waste collection services!
Jena
Charitable organization
As a charity with limited funds for disposing of old equipment, we faced challenges finding an affordable solution. After reaching out to several companies, all of whom quoted high fees for collecting our old PCs and laptops, we contacted Quality Waste. They offered a no-charge collection service, which was a welcome surprise. Not only did they collect our items the very next day, but they also donated funds back to us, which was incredibly generous and beneficial for our organisation. This experience couldn’t have been better for us, and I highly recommend Quality Waste for their outstanding service and support!
Matt
Office Admin
For several years, we struggled to find a company that could collect a large amount of old electrical waste from our basement, with every provider quoting us several thousand. Then we found Quality Waste. They sent a staff member to assess the job at no cost, which was a pleasant surprise. To our astonishment, they came back with a very competitive price. They even collected everything on a weekend and went the extra mile by cleaning up after they finished. I couldn’t be happier with their service and highly recommend them to anyone in need of waste collection!
Mohammed
Private Service Provider
We recently upgraded our computers, laptops, and other office equipment and had faced challenges with previous companies that would only collect the laptops and PCs, leaving everything else behind. When we reached out to Quality Waste, we sent them a photo of what we needed collected, and they offered to take everything at no cost, including free paperwork and a hard drive erase certificate. We accepted their offer, and to our surprise, the day after the collection, they informed us that they could provide a rebate for the items. We choose to donate that rebate to a charity we sponsor instead. Overall, we were extremely impressed with their service and highly recommend Quality Waste for their professionalism and generosity!